Hotel Support: How to check-in a CLC guest

Checking in a CLC guest through the hotel partner portal is quick and easy!

Upcoming Arrivals
If the guest made their reservation through CLC, you will see their information on your dashboard under Upcoming Arrivals. Just click the check-in option and follow the prompts. Guests with a cardless reservation (crewfax) will not present a CLC CheckINN card – their reservation is their authorization.

Walk-Ins
For guests who made their reservation directly with you, or who have walked-in to your hotel without a reservation – just enter the number on their CLC CheckINN Card to confirm eligibility. Then follow the prompts to complete the check-in.

Security Protocols
Please validate the identity of the traveler by inspecting a valid form of guest identification. To comply with security and privacy protocols, do not photocopy CLC Cards or any form of guest identification.

If a guest's CLC CheckINN Card is not approved or you have questions, please call CLC’s Traveler Support Center at 1-888-545-9391.

800K+ companies trust Corpay

The travel partner that lets you choose the way your company manages travel. Your business. Your rules.

Our teams in the field are happier because they’re staying in nicer hotels for the same price, and our employee retention has improved.

Mark Long, Vice President, Truesdell

We are very happy with Corpay Lodging.

Wish we had known about them earlier.

Karen S, Google Reviews

Not only have we saved tens of thousands of dollars using Corpay, but Corpay helps alleviate the stress of dealing with numerous hotels and their managers with booking and billing.

Client Feedback

With Corpay I spend 30 minutes to do what used to take me 10 hours.

Deanna Irby, WS Construction